Questions and answers
Short answers about Entevra and your account. The guides go into more detail, and the Privacy Policy is the full account of how your information is handled.
About Entevra
What is Entevra?
Entevra is an AI coding agent for Windows. It works inside your project: it reads the code, makes the change, runs your tests and shows you what it did, within the permissions you set.
Entevra IDE is the agent’s desktop app, and it is in preview. Entevra also has a web chat for questions, writing, research, files, and images, video and voice. Both use the same account.
About EntevraWhich AI models can I use?
Entevra offers a choice of models, including free ones where available. The model picker under the message box shows the models your account can use and what each one supports, and you can switch models within a conversation.
Free models depend on the companies that run them and can have their own limits on how often you use them.
Models, usage and limitsWhere can I see what’s new?
The changelog lists every update to Entevra, newest first. You can also follow it in a feed reader.
Read the changelogUsing the web chat
How do I sign in?
Choose Sign in, then continue with Google or enter your email address to receive a one-time code. Entevra never asks for a password. A sign-in lasts up to a day on each browser.
Accounts and sign-inWhat files can I attach?
Text and code files and PNG, JPEG and WebP images are sent as they are. PDF, Word, Excel and ZIP files are converted to text in your browser first, so only the text is uploaded. You can attach up to 20 files to a message, and they stay private to your account.
Chat, files and toolsCan Entevra search the web?
Yes. Turn on Search for an answer that uses current web results, with the sources listed under the reply. Research runs several searches and reads pages before writing a fuller answer; it needs a model that supports tools. Both use your monthly budget.
Can I create images, video and voice?
Yes. Choose Images, Video or Voice in the sidebar, or Create in the message box, and describe what you want. Results stay in the conversation. Media can cost more than a text reply and is charged to your monthly budget. An administrator can turn media off for an account.
Images, video and voiceWhat are skills?
A skill is a set of written instructions that you turn on for a message. Skills you write or import are stored with your account and only you can use them. Skills in the library are written by the authors named on them.
What happens when I delete a conversation?
It moves to Trash, where you can restore it for 30 days; after that it is deleted permanently. To delete it sooner, choose Delete permanently in Trash, or Empty Trash. A permanently deleted conversation can’t be restored, and its messages, files and shared links are deleted with it.
What is Community?
Community is a space for Entevra members to share prompts, results and ideas. Only signed-in members can see it, and moderators may hide posts that break the rules.
A post or comment can carry one image. Each image is checked for safety by automated classifiers before anyone sees it, members can report an image, and administrators can remove images that break the rules.
Entevra IDE
How do I get Entevra IDE?
Entevra IDE is in preview for Windows and available by invitation. When an administrator turns on Entevra IDE for your account, sign in on the download page to download the preview build.
Download pageHow does Entevra IDE sign in?
Choose Sign in in the IDE. Your browser opens entevra.com and asks you to allow it; the IDE never sees your password or sign-in codes. It uses the same account, history, models and budget as the web chat. Settings → Account → Entevra IDE lists the computers signed in to your account and can sign them all out.
Coding with Entevra IDEWill the agent change files or run commands without asking?
You choose how far it goes for each conversation: Read only, Ask before changes, Auto or Full Access. In the modes that ask, each command shows its folder first and you allow it once, always, or not at all. Some modes don’t stop to ask, so review its changes and keep backups.
Does my code leave my computer?
The code, file contents and command output the agent works with are sent to the model you chose, as part of each request. Your projects otherwise stay on your computer, and agent runs never send your uploaded files or memory notes. Keep credentials and unrelated private files out of the agent’s reach.
Privacy Policy: Entevra IDEUsage and billing
Can I subscribe to a paid plan?
Not yet. The pricing page shows preview plans, and their prices and usage allowances are not final. There is no paid checkout today. If paid plans open, the price, billing, renewal, cancellation and refund terms will be shown before you pay.
See plansHow does usage work?
Each account has a monthly usage budget. A request reserves part of it while it runs and is then charged at its actual cost, never more than it reserved. When the budget is used up, new requests pause until it renews. Settings → Usage shows what you have spent this month and over time.
Am I charged when something goes wrong?
A request that fails before it starts costs nothing. If a web search fails on the provider’s side, you aren’t charged for it. If an Entevra server restart cuts a web chat reply and our records show that none of its answer had arrived, you aren’t charged for it either.
Privacy and your data
Does Entevra train AI models on my content?
No. The model providers that answer your requests process what you send under their own terms. Entevra asks for providers that don’t collect your data, but providers may keep content for a limited time, for example to detect abuse.
Privacy Policy: AI providersWhere is my data stored?
Our database and private files have their primary region in the European Union. The providers we use may process information in other countries, so a chosen region doesn’t mean every copy or operation stays there.
Privacy Policy: AI providers and other servicesWho can see my conversations?
You, and anyone you give a shared link to. A small number of authorized Entevra administrators can open account content when needed for support, abuse or security problems, or a legal obligation. Each view is recorded in an audit log before it opens.
Privacy Policy: administrator accessHow long do you keep my data?
We keep your account details and content while your account is active. Deleted conversations stay in Trash for 30 days unless you delete them sooner. Usage and spending records, security logs, administrator audit records and backups are kept longer for accounting, security and recovery.
Privacy Policy: how long we keep itCan I export my conversations?
Yes. Open a conversation’s menu in the sidebar and choose Rename or export to download it.
Account
How do I delete my account?
Email support@entevra.com or send a request from Settings → Account. An administrator schedules the deletion and writes a note you’ll see when you sign in. Until the date shown you can still sign in to read and export your conversations, and an administrator can restore the account if you ask. On that date your content is deleted permanently.
Privacy Policy: deleting your accountCan I change my name or picture?
Yes. In Settings → Account you can change your display name, upload a picture or choose a ready-made avatar.
What happens if my account is suspended?
You can still sign in and read your conversations, but new messages are paused. Contact support@entevra.com.
I used Entevra’s earlier chat service. Is my history still there?
Sign in with the same Google account or email address. Your earlier history appears once Entevra verifies the account link. If history you expect is missing, contact support@entevra.com.
Does Entevra support organization single sign-on?
Not yet. Signing in with an individual Google account is separate from organization single sign-on.
Single sign-on statusWho can use Entevra?
Entevra is for people aged 16 and over.
Terms of ServiceContact
How do I contact Entevra?
Email support@entevra.com. For a request about your account, write from the email address on your account; we may need to confirm that the account is yours first. Never send passwords, sign-in codes or provider keys.
How do I report a security problem?
To report a security problem, email support@entevra.com.